At Blex, we are committed to providing you with high-quality products and exceptional customer service. That's why all Blex IPL devices come with a 1-year comprehensive warranty, covering the entire machine.

Our warranty ensures that your Blex IPL device is free from defects in materials and workmanship for one year from the date of purchase. If you encounter any issues with your device during this warranty period, we will repair or replace it at no cost to you.

To avail of our warranty support, simply contact our customer service team at Our friendly and knowledgeable representatives will guide you through the process and ensure that your issue is resolved promptly.

  • Warranty Period: 1 year warranty from the date of purchase, please note that we reserve the right to request proof of purchase at any time.
  • Warranty coverage: Failure or damage caused by the product itself during normal use. It does not include the fault or damage caused by the user's improper operation, disassembly, or maintenance.
  • Warranty method: The equipment will be repaired or replaced according to specific fault conditions.
  • All replacement devices are brand new.
  • The replaced devices will be covered for the remainder of the original 1-year warranty period.

At Blex, we stand behind the quality and reliability of our products. With our 1-year comprehensive warranty, you can have peace of mind knowing that your Blex IPL device is protected against any manufacturing defects. Thank you for choosing Blex for your hair removal needs.